Returns & Exchanges

At thisthat CBD, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns and exchanges on all unworn and unwashed apparel items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the items in their original packaging with all tags attached to ensure they remain protected during transit.

• 3.
  Attach the Shipping Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

• 4.
  Drop Off and Track

  Drop your package off at any authorized carrier location and keep your tracking number until your refund or exchange is processed.